FAQ

This portal is an initiative of Government of India to facilitate victims/ complainants to report cyber crime complaints online. This portal caters all types of cyber crime complaints including complaints pertaining to online , Child Sexual Exploitative and Abuse Material (CSEAM) or sexually explicit content such as Rape/Gang Rape (RGR) content and other cyber crimes such as mobile crimes, online and social media crimes, online financial frauds, ransomware, hacking, cryptocurrency crimes and online cyber trafficking.

The portal also provides an option of reporting an anonymous complaint for reporting online or sexually explicit content such as Rape/Gang Rape (RGR) content.

Child Sexual Exploitative and Abuse Material (CSEAM) refers to material containing sexual image in any form, of a child who is abused or sexually exploited. Section 67 (B) of IT Act states that “it is punishable for publishing or transmitting of material depicting children in sexually explicit act, etc. in electronic form”.

Yes, most of the social media website like Facebook, YouTube, Twitter and Instagram etc. have the option of reporting or flagging the objectionable contents. The social media platforms may take appropriate action based on the contents reported to them as per their content policy.

There are two options for reporting cybercrimes on the portal:

Report Crime related to Women/ Child – Under this section, you can report complaints pertaining to online , (CSEAM) Child Sexual Exploitative and Abuse Material or sexually explicit content such as Rape/Gang Rape (RGR) content.

Report Other Cybercrimes – Under this option, you can report complaints pertaining to cybercrimes such as mobile crimes, online and social media crimes, online financial frauds, ransomware, hacking, cryptocurrency crimes and online cyber trafficking.

There are two options for filing a report on www.cybercrime.gov.in: (i) Report Crime related to Women/ Child and (ii) Report Other Cybercrimes. In case of “Report Crime related to Women/ Child”, there are two ways of registering your complaint:

Report Anonymously - You can report crimes related to online Rape or Gang Rape (RGR) content anonymously. You do not need to provide any personal information. However, information related to the complaint should be accurate and complete for the police authorities to take necessary action.

Report and Track – Under this option, fields marked with a red asterisk (*) are mandatory. It is important that the police authorities receive accurate and complete information related to the complaint. Therefore, you should provide required information such as your name, phone number, email address, details of the complaint and necessary information supporting the complaint.

Initially, register yourself using your name and valid Indian mobile number. You will receive a One Time Password (OTP) on your mobile number. The OTP remains valid for 30 minutes only. Once successfully register your mobile number on the portal, you will be able to report the complaint.

You can use “Report Other Cybercrimes” option available on the portal to report other cybercrimes such as mobile crimes, online and social media crimes, online financial frauds, ransomware, hacking, cryptocurrency crimes and online cyber trafficking. You are required to register yourself using your name and valid Indian mobile number. You will receive a One Time Password (OTP) on your mobile number. The OTP remains valid for 30 minutes only. Once successfully register your mobile number on the portal, you will be able to report the complaint by selecting appropriate category and sub- category.

In case of filing a complaint under “Report Crime related to Women/ Child” section by using “Report Anonymously” option, the victims’ location/ State/ UT where the incident has happened should be selected. If it is a report pertaining to website hosting Rape or Gang Rape (RGR) content, complainant may select his/her current State/ UT of resident.

As a responsible citizen kindly use “Report and Track” option for reporting the crime, since it would help the Law enforcement agencies to contact you for providing further details.

In case of other cybercrimes, you can opt for “Report Other Cybercrimes” section. You are required to register yourself using your name and valid Indian mobile number. You will receive a One Time Password (OTP) on your mobile number. The OTP remains valid for 30 minutes only. Once you successfully register your mobile number on the portal, you will be able to report the complaint by selecting appropriate category and sub- category.

Under this section, fields marked with a red asterisk (*) are mandatory. It is important that the police authorities receive accurate and complete information related to the complaint. Therefore, you should provide required information such as your name, phone number, email address, details of the complaint and necessary information supporting the complaint.

It is important to keep any evidence you may have related to your complaint. Evidence may include:

Credit card receipt

Bank statement

Envelope (if received a letter or item through mail or courier)

Brochure/Pamphlet

Online money transfer receipt

Copy of email

URL of webpage

Chat transcripts

Suspect mobile number screenshot

Videos

Images

Any other kind of document

Providing false information could make complainant liable to penal action as per the Indian Penal Code.

It is recommended that you provide as much information about the complaint as possible so that the police authorities working on the complaint are able to take appropriate and prompt action.

The complaints reported on the portal shall be handled by the concerned State/UT police authorities based on your selection of State/ UT while reporting the complaint.

Yes, once your complaint is submitted, you will receive a confirmation message in the portal itself. In case, you have filed a complaint through “Report and Track” option or “Report Other Cybercrime” section available on the portal, you will receive a SMS and an e-mail with a complaint reference number on your registered mobile number and e-mail id.

CICE JAMMU
Stay Aware | Stay Safe | Report without fear.

Police Station CICE Jammu, 3rd Floor, crime headquarters Channi Rama, J&K. 180015

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